Enables swift and secure activation through self- KYC process from the comfort of customer’s homes
Mumbai,
April 15, 2025: In a pioneering move, Bharti Airtel, today,
announced its partnership with the quick commerce platform, Blinkit, for the
delivery of SIM cards to its customers in Mumbai within ten minutes. A
first-of-its-kind service by a telco, the services are now live in 16 cities in
the country, with plans to add more cities and towns over a period of time.
This
collaboration marks a significant milestone enabling, as it does, customers to
receive SIM cards at their doorstep in a minimal 10 minutes at a nominal
convenience fee of ₹49. Post the delivery of the SIM card, customers can
activate the number using a simple activation process through Aadhaar-based KYC
authentication. Customers will have the option to choose from both postpaid and
prepaid plans or trigger an MNP for porting into the Airtel network. To
streamline the process, customers can access the online link and view the
activation video for a seamless activation experience.
Additionally,
for all such activations, All Airtel customers have the option to access the
help center through the Airtel Thanks App for any assistance
they may need. New customers can contact support by calling 9810012345 if they
require help. Post-delivery of the SIM card, it will be mandatory for customers
to activate the SIM within a 15-day window to ensure a smooth and hassle-free
transition.
Commenting
on the partnership, Siddharth Sharma, CEO –
Connected Homes and Director of Marketing, Bharti
Airtel said; “Simplifying customer lives is central to everything we do
at Airtel. Today we are thrilled to partner with Blinkit for 10-minute SIM card
delivery to customers’ homes across 16 cities and in due course of time we plan
to expand this partnership to additional cities.”
Albinder
Dhindsa, Founder and CEO of Blinkit, said, “To save
customers time and hassle, we’ve collaborated with Airtel to deliver SIM cards
directly to customers in select cities, with delivery in just 10 minutes. Blinkit
takes care of the delivery, while Airtel makes it easy for customers to
complete self-KYC, activate their SIM, and choose between prepaid or postpaid
plans. Customers can also opt for number portability, all at their
convenience.”
In the
initial phase of this launch, the SIM delivery service will be available across
16 major cities, including metropolises such as Mumbai, Ahmedabad, Surat, Chennai,
Delhi, Gurgaon, Faridabad, Sonipat, Bhopal, Indore, Bengaluru, Pune, Lucknow, Kolkata,
Jaipur, and Hyderabad.
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